Use cases · Directors of delivery and account managers

Quote a new project from what similar work cost.

Every closed month records what each ticket really cost. When a client asks for new work, you start from those numbers.

What you need before you send a quote.

  • What will the agents cost on this new project?
  • Which past work is it like?
  • Did the last quote hold?

From past tickets to a token budget.

A token forecast compares the new ticket's title and description with the summaries of past work, shows the matches with a confidence, and proposes their median cost.

  1. 1

    Close a few months

    Each closed period adds what tickets really cost. The more periods, the better the forecasts.

  2. 2

    Add the new tickets

    Sync them from Jira Cloud, Azure DevOps or GitHub Issues, or create them by hand.

  3. 3

    Read the token forecasts

    Each new ticket gets a token forecast from similar past tickets. It is a suggestion.

  4. 4

    Accept and quote

    An accepted token forecast becomes a token budget. The quote to your client is yours to write.

TicketNew workLikeIts actualToken forecastNew client · Returns portalRP-1Refund checkoutSF-1$652.50$625.00RP-2Order searchSF-2$412.80$405.00RP-3Receipt uploadCP-1$473.10$450.00Token forecast, Returns portal$1,480.00
A new client asks for a returns portal. Each new ticket is like work the team has done before, so the token forecast starts there.

A quote you can defend.

Your own baseline

Forecasts come from your organization's own past tickets, never from other customers.

Agents do not guess

Agents never estimate their own cost. Their self-estimates match actual cost poorly, with a correlation of about 0.4.

Check it afterwards

Once the work is done, the quote's token budget sits next to actual on every ticket.

In the docs

Start alone in a few minutes. Add your team when the first month closes.

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